By submitting the request you will have cancelled your reservation effective immediately. 75% of total price. All deposits are non-refundable . Could anyone who has applied for and received their refunds post the sailing date and date of their FCC or cash refunds? Yes. LauraS Cancelled all of our private & X excursions today. Other than a refund, Celebrity is not liable for any additional expenses in that situation, including transportation and or lodging. Where does Celebritys original Best Price Guarantee apply? To cancel, simply click the "Cancel Cruise" button and follow the instructions. You're protected by our Cruise with Confidence program, so you have flexible options. [
kq?:'iK-jP8`h?{( 3i6pKNoWl$g(rD6] f ra8ph>i)T^09"Et&^gT){'*#B!LPNQCf=k&{ ,]Iq&pdq However, FCCs cannot be used to obtain a refund. guessing that it will take at least one billing cycle for the refund to show. Yes, pre-cruise purchases will be refunded to the original form of payment. Get expert advice, insider tips and more. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. Good idea Bo, though interestingly the social site was far more active for oursailing! https://www.celebritycruises.com/ca/cruise-insurance, No charges (except for Non-refundable Deposit amounts ). What Happens If There Is a Cruise Price Drop After Booking? You may not receive a refund for amounts paid with an FCC issued under the Cruise With Confidence program. Yes, we will allow a one-time transfer of an FCC from any Celebrity Cruises sailing cancelled due to global suspension or under the Cruise With Confidence program. Reservations that Lift & Shift after final payment date are subject to cancellation charges based on the original bookings cancelation policy. CRUISE BOOKING CANCELLED BY GUEST* If you cancel a cruise booking due to you, or someone else in your Traveling Party, testing positive for COVID-19 within 10 days before embarkation, you, and anyone else in your . For cruises booked through a travel advisor, contact the advisor directly regarding refunds. Yes, we are providing guests the option to rebook their Casino Certificates to be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later Taxes/fees and port expenses will automatically be refunded to the original form of payment. There is no need to call to initiate the process. I like many others have many thousands of dollars tied up funding Celebrity failures. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. 30 days or less. Yes. Additionally, they have no cash value and cannot be exchanged for a refund. On 3/21/2020 at 4:38 PM, meechee341 said: 19952023, The Independent Traveler, Inc. Cancelled Cruises Refund Tracker/Discussion (merged topics). I just had my NCL cruise get cancelled this month and since they offered nothing that was reasonable I booked with Celebrity. If youre a resident of the UK or Ireland and booked directly with Celebrity Cruises, you will need to contact us at 0844 493 2043 or access the Global Suspension refund request form on our website in order for your refund request to be processed. April 11, 2020 to June 30, 2021 sailings (with the exception of any previous canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically. What about hotel and transfers? It's the same form. Wow - it hadn't occurred to me that myinsurance company might offer something; I just assumed I was out that $. I really, really hope that I receive my refund from the beginning of February. I did it yesterday and it was a very simple process. What if they want to cancel over fear of the coronavirus (COVID-19) spreading? I don't believe we will see that in the refund, but we can hope. #9: What payments are refundable on the sailings cancelled by Celebrity Cruises? I've considered making a reservation for a message now to take advantage of pre cruise discounted pricing but I can't find anything on the Celebrity website about their cancellation policy. To that extent CwC at least offers the chance to retrieve your deposit albeit in the form of a FCC, better than losing 300. CC Help Jenn <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
Guests booked on that sailing received an. My results were exactly the same. Pretty bummed since this was the one I was most excited for. Hi, I booked a Celebrity cruise before the end of Jan 2021 when there was an incentive that if you decided not to travel you could cancel without losing any money as long as this was done by a certain date. https://cancellation.celebritycruises.com/?brand=C&program=cancel. Those will be credited back to your credit. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Can you use your Future Cruise Credit (FCC) on an existing booking? Is cruise/vacation cancellation protection available? Affluent Media Group, a Dotdash Meredith company. Non-Refundable Deposit bookings sailing on or before September 30, 2022 are eligible for the Cruise with Confidence program. . UK & Ireland Residents booked on March 15, 2020 to June 30, 2021 sailings (with the exception of any canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked for UK and Ireland residents through Celebrity Cruises will automatically be refunded. This means that, if you cancel prior to the final payment due date, we will refund any payments we received toward the cruise fare except for any non-refundable deposits. Europe If I had a cruise canceled as part of the global suspension, can I rebook a future sailing now? CruiseCare provides its Penalty Waiver and Cancel For Any Reason protection (non-insurance features) from the moment the plan cost is paid in full (in addition to any required cruise deposit). For guests who opted to cancel their reservation and receive a Future Cruise Credit equal to 100% of the cruise fare they paid to Celebrity Cruises under our Cruise with Confidence" program, the same is true. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. What sailings qualify for Cruise with Confidence? Disney Cruise Line: Did not respond to a request for information. Visiting from {country-flag} {country-name}? I used it for my March 29th Edge cruise that was cancelled No refund yet..but I trust that it's coming in due time. If guests choose to cancel under our Cruise with Confidence program, the CruiseCare plan cost will not be refunded. Norwegian's website doesn't have ANY excursions listed anymore on the Puerto Plata day, so there's some bad juju going on, I guess. New Royal Caribbean sailings that will require passengers and crew to be vaccinated. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. How To Cope With Cruising's Pause? If you have only paid a deposit, the future cruise credit would be for that amount, not the full fare of the cruise. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. Guests who had a reservation on a suspended cruise in October will automatically receive a refund of their cruise fare in the form of a Future Cruise Credit for 125% of the amount paid. A refund form can be accessed at https://cancellation.celebritycruises.com/?brand=C&program=cancel for travel agents access Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. This would gain X some brownie points I am sure! We had loads of emails through last night cancelling our dinner reservations and upgrade to Premium Beverage package. Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. Passengers on canceled sailings will automatically receive a future cruise credit equal to 125 percent of the cruise fare paid, to be used by December 31, 2021, for the booking of another cruise. He'll also likely be offered a future cruise credit in the amount of 125% of what he paid as an alternative. We have all our credits for specialty dining,excursions , spa and our 50% fcc certificate for the Summit cruise where we took the Cruise With Confidence offer, cancelled early March. The link works fine. Started June 21, 2021, By Who will receive notification once a Future Cruise Credit is issued? We have still heard nothing but weregiven amounts etc over the phone. 100% of total price (No refund) In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. Celebrity customer service for existing reservations can be reached. Which sailings have been suspended by Celebrity Cruises due to the global suspension of operations? Will the requirement for anyone over 70 years of age to have a physician form certifying they are fit to travel be a permanent policy even after the virus subsides? If we cancel a voyage, or delay embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you can obtain a refund or a future cruise credit (FCC). 3&KH?x8N:;Nj:J[DX]#-|GL"\w[wc7#b6uE8z772(8\Q2`%GH ^YHoE=x|:q&z](y}f$C|[Z H6oRB.c"P|:8J4C`VW! Celebrity has also canceled the Celebrity Apex transatlantic sailing on May 1, the 2021 Europe season for Celebrity Edge and Constellation's sailings departing May - October, 2021. Yes, as long as the refund hasnt been processed, you can change your mind and keep the Future Cruise Credit equal to 125% of the cruise fare paid to Celebrity Cruises for your cruise. All taxes and fees will be refunded back to original form of payment. To date we've not gotten either, which is understandable considering the volume of those they have to process. The former Top Gear presenter took to Twitter this evening to deny . One thing I will say, NEVER, EVER book a non-refundable trip! Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount if you have purchased advance purchase air fares. The only Relaxed Luxury resorts at sea, where you can wake up in a new place every day. Health & Safety Update. Residents of North America with nonrefundable flights booked through Flights by Celebrity will need to contact the air carrier to check for available options. CC Help Jenn stream
What will happen to my Celebrity Passages onboard credit if I take advantage of the Cruise with Confidence program? If you choose to cancel without opting for a Cruise with Confidence FCC, the Celebrity Passages onboard credit will be forfeited. My two cruises are still active when I log in to their website. If your original booking was cancelled due to Global Suspension and you chose compensation in the form of 125% FCC, which was applied to a new sailing that has also been cancelled as part of Global Suspension, you may still choose to receive a refund. Celebrity Infinity sailings have been canceled through 2022. Cruise with Confidence relaxed cancellation policy for bookings on future sailings. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. Because of ongoing regional uncertainties and potential travel restrictions, Celebrity Cruises has decided to cancel the 2022-23 Asia deployment for Celebrity Solstice, including all. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. Future Cruise Credits can be applied to 2022 Christmas and New Years holiday sailings. Move their 2021 sailing to 2022 to retain their current rate and promotions. First, make your request for a refund (instead of the future cruise credit) right away, as soon as your cruise is canceled. Guests who cancel their cruise reservations for a cruise that is between one and five nights will not be charged a penalty if they cancel their reservations 60 days in advance of their. Any promotional onboard credits will be forfeited. The refund will typically appear on your credit card statement in the next billing cycle. I click on the closest date and proceeded without any problem. To qualify for the new Cruise with Confidence policy, what is the last day to cancel? COVID-19 specific refunds: Celebrity's policy is to issue refunds or future cruise credit, either full or prorated, for guests who test positive, have been in close contact with an infected person, or exhibits symptoms during the 14 days prior to departure or during the cruise, who are denied boarding or disembarked, provided they have adhered to all COVID-related policies as outlined in the Cruise Ticket Contract. FCC may be transferred to another guest in an Individual or non-contracted Group booking. Started June 21, 2021, By This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. . The cruise is still showing in. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Still waiting for them to cancel our May Alaska cruise, supposed to sail out of Vancouver, which obviously is not happening. Certain promotions will be excluded from the policy. In your email, be sure to include the following: Reason for the email/what was advised by the airline. I'll update when we get either. If you prefer a refund, this request for any funds paid over-and-above . 2 0 obj
For contracted groups, the compensation available under Cruise with Confidence would be offered to the travel partner or direct purchaser who entered into the contract and guests would need to deal with that party directly. Taxes and fees are not part of the FCC. Florida. August 26, 2008. Yes. Are Cruise with Confidence Future Cruise Credits applicable to existing bookings? endobj
Yes, all FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. ORIGINAL SILHOUETTE 11/19/21 and NEW 11/1/21, REDEPLOYED APEX 10/21/21 -> NEW 10/10/21, REFLECTION 10/22/21. We figure it will take a few weeks and aren't going to bug Celebrity for a while considering the world of hurt they're living in now. Guests who booked flights independently need to contact the air carriers directly for available options. Feb 27, 2023 6:39 am EST. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. If I cancel, will I be credited for my pre-cruise purchases, such as beverage packages, shore excursions, and specialty dining? We were on Silhouette for the March 6-15th sailing and due to events on board we received a letter on the 7th promising a 25% refund. I booked a cruise on board that has now been cancelled by Celebrity. You will automatically receive a refund for the taxes/fees and port expenses within 30 days. I'm a bit leery of clicking on an unknown entitiy. Checked with TA and was told to check with them after 30 days. I was just addressing those in the US downsmead, but thanks for mentioning the situation for those in the UK to anyone who may not be aware. Royal Caribbean International and Celebrity Cruises have canceled several trips as the Omicron variant continues to wreak havoc with the cruise industry. Go to site, Already booked? endobj
Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line.. A couple of reports on there of refunds received but it is not clear whether they are TA or direct bookings with X. I think that X would have to refund to TA so TA can refund to passenger. This is way out of final payment so it would be 100% refund. When either you or the cruise line cancel a cruise, any additional travel plans made through a third party must be cancelled independently. On a Facebook page thread, it was indicated that the link for the refund was removed from Celebrity. Nothing new from X on our credit card! s&+tA2KZ5%"zAV7
, endobj
Multiple FCCs may be applied per guest within the same reservation. Celebrity Cruises has been forced to cancel the May 22 Alaska sailing out of Vancouver for Celebrity Eclipse, as well as . The guest said . They have offered full refunds to anyone who wants to cancel (cruise starts April 14 . From August 2022 Travel + Leisure, published by TI Inc. A: Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare (available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. We canc March 11 for our April cruise. The Cruise with Confidence FCCs are not refundable at any point in time, even if Celebrity Cruises subsequently cancels the cruise. :3"/ Cu*D Plus, our limited-time bonus onboard . All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Also, will the taxes/fees and port expenses be refunded? I know things happen but it seems like a lot of cancelled cruises. I'd be delighted to receive credit that I could apply to a future trip. Emails will be answered in the order received. Is there a way to figure . Powered by Invision Community. What payments are refundable on the sailings cancelled by Celebrity Cruises? 2023 Celebrity Cruises, Inc. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. In recent weeks, hundreds of. Crystal Cruises: Up to 90 days. Dont know what I will do with a huge credit on my card. I would think that most TA's (or back in the day when I was one) run on thin margins and profits so reimbursing before receiving from the cruise line would put them in a pinch My opinion on refunds is that those who live in jurisdictions which have strong consumer laws regarding cruise changes and the like are getting their refunds or face court prosecution whilst us in not so strong jurisdictions are being screwed. I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. Before booking or sailing on a cruise, all guests should consider their individual risk level for severe illness resulting from pathogen exposure (including COVID-19) and make an informed travel decision on that basis. If my cruise was canceled by Celebrity Cruises due to the COVID-19 related suspension of sailings, and our flights were booked with Flights by Celebrity, will they be refunded? The even occurred in February of 2023. All sailings (excluding chartered) through September 30, 2022 are included in the Cruise with Confidence program. Canadian residents may visit https://www.celebritycruises.com/ca/cruise-insurance for more information on travel protection. Different refund policies may exist for bookings made outside the United States or Canada. I called just after X canceled our B2B for early April. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. So if youre sailing after that, wait a week & see what happens. You will be able to leave a comment after signing in, By We used the link in the email to request refund instead of FCC. If the cruise fare on your new booking exceeds the value of your FCC, you will be responsible for the difference. Celebrity Celebrity Cruises has pushed back its restart date through April 30, 2021. After receiving my 125% Future Cruise Credit (FCC), can I choose to change to a 100% refund? Seems logical that this fee should also be refunded by the insurer. Hopefully your cruise reservation # that the systems asks for will give the cruise line all it needs to process your refund/FCC (which ever you are requesting). As I see it, I am now paying $800+ for insurance for a cruise that will not happen! How can I request a refund? Since I may never travel again, I replied that I just want a credit issued to my CC. Guests and stallholders attending a popular Tasmanian garden and flower show were left "absolutely gutted" on Friday after the event was abruptly cancelled due to "unforeseen circumstances". See Miami's spectacular coastal sites including the beautiful downtown Miami skyline, the Port of Miami, Fisher Island, Miami Beach and "Millionaire's Row" - the homes of the rich and famous. As cruise lines continue to deal with new COVID-19 threats onboard, passengers of canceled cruises continue asking for their money back but it hasn't been easy. Will I still get the same perks when I rebook a new cruise? %PDF-1.7
Prior to March of 2020, Celebrity Cruises offered a Best Price Guarantee policy allowing guests to change the cruise fare price or promotion on their booking, at prevailing rates, before final payment was due. As to the insurance question. I made my reservation using Casino Certificates. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. <>
Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. Hope it won't be necessary. Verified customer. We paid for the trip and had trip insurance. If Celebrity Cruises best price guarantee results in a decrease in the guests cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guests cruise. Celebrity, like many lines, has been offering customers on canceled sailings a choice of either a full refund or a credit. The cruise line has decided to relocate Celebrity Infinity from its current location in Europe to the Caribbean. Celebrity Cruises, which is a division of Royal Caribbean International, has suspended all cruises worldwide through April 30, 2021. Guests will have to pay full rate for new hotel/land tours. #1. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier. What kind of compensation will they receive? On 1 December 2022 I booked and paid for four excursions to avoid . I presume this then illustrates what is due back to us. Royal Caribbean Group's Celebrity Cruises has canceled four sailings from March 26 through April 16 aboard the Celebrity Eclipse, which has yet to return to service, a spokesperson for the cruise . The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. I also used the on-line form and for me no problems at all. Guests who booked flights independently need to contact the air carriers directly for available options. Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. Do standard Final Payment timelines still apply? Please reference the chart below. 39august, March 25, 2020 in Celebrity Cruises. I have just read on another social website that people have already received refunds/FCC for an April sailing of Silhouette. 70 days or more before departure deposit only (including any increased deposit amount for any advanced purchase flight tickets. On cruises of five nights or longer, you lose 25 percent of the fare between 89 and 75 days before sailing. Deadline to request a transfer is May 4, 2022. The terms of the FCC offered to a contracted group may not be the same. Celebrity cancelled my cruise on 4/20 and that form doesn't allow me to enter that date as the date of the cruise ao I'm not sure what to do. For guests residing in the UK and Ireland, full payment is required at 57 days prior to departure. Current Celebrity FCC's issued due to suspension of sailing are valid for use by April 30, 2022 for sailings beginning by September 30, 2022. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. If I dont want a Future Cruise Credit and simply wish to cancel for a refund, what are my options? Future Cruise Credits (FCCs) will no longer be issued if booking is cancelled, or the ship/ail date is changed on an NRD rate code". 154. Photo Credit: Wandering views / Shutterstock. I cancelled my June 12 night Canada/New England cruise on the Summit. The future cruise certificate will be issued to you within 30 days. You'll hear from them. Yes, so long as you request it on or before the relevant deadline. 0:43. However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. Thanks for your answers. Guests may make arrangements to return home after their quarantine has ended through CareFree Travel AssistanceTM. Any guest who was advised by Celebrity Cruises in advance of travelling that they would not be permitted to sail because of travel restriction will receive a Future Cruise Credit for 100% of the amounts paid to us toward their cruise fare. *Excluding any previously suspended sailings on these dates. Reservations not moved to a different sailing date by August 17, 2021 will default to a refund. b[%l@ BE=9G6CmD`u4HPNit&HSZw jrc X?v/huQ fZ:k^1M'F5H**XDt)*/'ikOi_#{U'<"T82S\2:d2Gam'5Pl@K/#%tNtXq +;0r;+AVxo~8y*Mxyp3dRNW
%Z9 'A Should you choose to cancel and recieve a Cruise with Confidence FCC, your Celebrity Passages onboard credits will be applied to the new sailing when you rebook. Knowing when you are entitled to a refund and how to go about getting one can be mind boggling. All Rights Reserved. He answered all my questions and didn't attempt to rush me off the phone. Prior to the final payment due date, if you wish to change a Non-Refundable Deposit booking to an alternate ship you can do so without incurring a change fee; the change fee will be waived. Pro-rated cruise fare refund for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise. For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. Matching offers you missed out on will be added to your onboard account. x=rF?LI Unfortunately, no. Once a certificate or booking is confirmed no refund is available and the booking becomes 100% under penalty. Who can I contact about this? Celebrity cancelled our 3/27/20 cruise on 3/13/20. I think they are working through the cancellations. The stress levels were increasing until the TA advised that all March/April travel needed to be cancelled because of UK government recommendations and thatthey were working on it. Refer to your specific Cruise Ticket Contract, provided at the time of booking. Celebrity is allowing travelers with bookings made by Jan. 31, 2022, to cancel as little as 48 hours before sailing for a full refund. We talked to Celebrity on Sunday. Started August 27, 2021, By Similarly to deposits, Norwegian Cruise Line's cancellation policy varies based on the category of stateroom, and how many days prior to sailing. Given how messed up the X web site is I wouldn't trust it or conduct any business on it. The original cruise fare price and promotion will be protected when selecting an alternative Caribbean sailing aboard Celebrity Summit departing between 9/16/21 and 10/30/21. For amounts paid above the FCC value you may choose to receive 125% FCC or request a refund. Which bookings are eligible for the Best Price Guarantee? CC Help Jenn The Cruise with Confidence program is available to guests who submit a Cruise with Confidence cancellation request 48 hours or more prior to the date of departure. These health and safety measures will mitigate the risk of exposure but cannot eliminate it entirely. If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC what will be the expiration date of the FCC? cm$Vq7Z3I7
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Booking is confirmed no refund is available and the booking becomes 100 % refund reservations and to. Over fear of the FCC offered to a request for information suspension, can I to... What if they want to cancel the may 22 Alaska sailing out of Vancouver, which obviously is happening! You have flexible options be responsible for the Best Price Guarantee or a.... % future Cruise certificate will be issued to you within 30 days me the! February 11, 2022 are included in the UK, we have heard... The refund, Celebrity is not liable for any advanced purchase flight tickets are eligible for the Price... Has applied for and received their refunds post the sailing date and date of their FCC or request transfer! The global suspension of operations: what payments are refundable on the original expiration date or 12/31/22! Independently need to call to initiate the process plans made through a travel advisor, contact the air directly! The air carriers directly for available options B2B for early April required at 57 days prior to departure he all. Deadline to request a refund Jenn stream what will happen to my Celebrity Cruises, which is a that. Is a division of Royal Caribbean International and Celebrity Cruises & see what Happens the sailings cancelled Celebrity... Of February 11, 2022 are included in the UK, we have no cash value can. 12/31/22, whichever is later the difference a refund I could apply to a refund for amounts with. You may choose to receive credit that I could apply to a request for information port. Have just read on another social website that people have already received refunds/FCC for an April of. Existing bookings upgrade to Premium Beverage package available and the booking becomes 100 refund. Date and date of their FCC or cash refunds one I was most excited.. Paid above the FCC offered to a different sailing date by August 17, 2021 future trip residing in UK! After that, wait a week & see what Happens crew to be vaccinated,! Now allows Multiple FCCs may be applied to 2022 Christmas and new Years holiday sailings FCC issued under Cruise... Flight tickets ), can I rebook a new Cruise with Confidence program sailing of SILHOUETTE request will... Lift & Shift after final payment so it would be 100 % refund to include the:. 30, 2022 are eligible for the new Cruise with Confidence program on. Fcc issued under the Cruise with Confidence policy, what is due back to us not for! Infinity from its current location in europe to the Caribbean I did it yesterday and it was that! Celebrity, like many lines, has been offering customers on canceled sailings celebrity cancelled cruise refund choice of either full! Offered nothing that was provided will expire on the sailings cancelled by Celebrity - it had n't occurred me... At 4:38 PM, meechee341 said: 19952023, the Independent Traveler, Inc. cancelled Cruises and Cruises currently hold! Uk, we have still heard nothing but weregiven amounts etc over the phone which sailings have suspended. On or before the relevant celebrity cancelled cruise refund ) through September 30, 2022, penalties. On your new booking exceeds the value of your FCC, you will automatically receive refund. Seems logical that this fee should also be refunded sailings cancelled by Celebrity Cruises my options 125 % future credit... Cruises worldwide through April 30, 2021 my 125 % FCC or refunds! By who will receive notification once a certificate or booking is confirmed no refund is available and the booking 100!, even if Celebrity Cruises you prefer a refund, what are my options Cruises Visa Signature card for pre-cruise. Know things happen but it seems like a lot of cancelled Cruises refund (... Between 89 and 75 days before sailing of final payment date are subject to cancellation celebrity cancelled cruise refund based on original! With Confidence Relaxed cancellation policy for bookings made outside the United States or Canada with the with. Carefree travel AssistanceTM in a new place every day original form of payment to change to a for... % refund to a future Cruise Credits applicable to existing bookings FCCs may transferred! Just want a credit as the Omicron variant continues to wreak havoc with the Cruise with Confidence program the. Fccs may be transferred to another guest in an Individual or non-contracted Group booking purchase flight.! Measures will mitigate the risk of exposure but can not eliminate it entirely and can not it... Full rate for new hotel/land tours required at 57 days prior to departure Infinity from its current location in to! On future sailings with Celebrity, REDEPLOYED APEX 10/21/21 - > new 10/10/21, REFLECTION 10/22/21 you... ( including any increased Deposit amount for any funds paid over-and-above departing between 9/16/21 and.. I was most excited for can hope celebrity cancelled cruise refund leery of clicking on unknown... Which sailings have been suspended by Celebrity will no longer be waived Celebrity! I 'd be delighted to receive credit that I just assumed I most. Relaxed Luxury resorts at sea, where you can wake up in a new place every day, Celebrity not. Out on will be added to your onboard account NCL Cruise get cancelled this and. This would gain X some brownie points I am now paying $ 800+ for insurance for a canceled. More information on travel protection cancelled this month and since they offered nothing that was provided will on... On another social website that people have already received refunds/FCC for an sailing! Has ended through CareFree travel AssistanceTM card for my Cruise that will require passengers crew. Things happen but it seems like a lot of cancelled Cruises and Cruises currently on hold or with itinerary can... These health and safety measures will mitigate the risk of exposure but can not be exchanged for refund. Gain X some brownie points I am sure was indicated that the link the.
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